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This privacy policy sets out how Willowbrook uses and protects any information that you provide when you use this website. Willowbrook is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Willowbrook may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/08/12. We will collect the following information:

  • name
  • telephone number
  • email address
  • full address including postcode

What we do with the information we gather. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send you promotional information regarding new products, special offers or other information which we think you may find interesting using the information which you have provided.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Controlling your personal information Security You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@willowbrook.co.uk or writing to :

Willowbrook Limited,
Mercury House,
Kingswood Road,
Hampton Lovett,
Droitwich Spa,
Worcestershire
WR9 0QH

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to the address above.If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.

We will promptly correct any information found to be incorrect.

Calls may be recorded for training and quality purposes.