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This privacy policy sets out how Willowbrook uses and protects any information that you provide when you use this website. Willowbrook is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Willowbrook may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/08/12. We will collect the following information:

  • name
  • telephone number
  • email address
  • full address including postcode

What we do with the information we gather. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send you promotional information regarding new products, special offers or other information which we think you may find interesting using the information which you have provided.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Controlling your personal information Security You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@willowbrook.co.uk or writing to :

Aqualift,
Mercury House,
Kingswood Road,
Hampton Lovett,
Droitwich Spa,
Worcestershire
WR9 0QH

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to the address above.If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.

We will promptly correct any information found to be incorrect.

Calls may be recorded for training and quality purposes.

Remarketing

3rd party vendor remarketing tracking cookies (like the Google Adwords & Facebook pixel tracking cookie) are used by Aqualift.

Remarketing through the use remarketing tracking cookies or pixels enables us to show ads across the internet to you after you have visited our website.

We do not collect any identifiable information through the use of Google, Facebook or any other 3rd party remarketing system.

The third-party vendors, such as Google and Facebook, whose services we use, will place cookies on web browsers in order to serve ads based on past visits to our website. This allows us to make special offers and continue to market our services to those who have shown interest in our services.

If you do not wish to receive this type of advertising from us in the future you can opt through the links below.

You may opt-out of Google’s use of cookies by visiting the Ads Preferences Manager.

Aqualift also uses Google’s DoubleClick’s Remarketing Pixels. You may opt-out of DoubleClick’s remarketing pixels, your privacy policy can instead tell people to opt-out of DoubleClick’s use of cookies by visiting the DoubleClick opt-out page.

Aqualift may from time to time utilise Facebook Advertising, Facebook Pixel Re-Marketing, and communications. We do this to understand and deliver ads and make them more relevant to you. Cookies also enable us to learn whether someone who saw an ad on Facebook later visited our website. The ultimate control of the dissemination of information gathered through Facebook Advertising, Facebook Pixel Re-Marketing, and communications resides entirely with Facebook. You can opt-out of Facebook’s use of cookies and Facebook Pixel Re-Marketing through settings on your Facebook Account.